MOVE 78 · DE-ESCALATION & REPAIR · PRO
Reset the Working Agreement
After repeated friction, agree explicit new norms for how you will communicate and work together, rather than relitigating each incident.
Relationships improve faster from new rules than from old arguments.
Low riskRelationship repairWorkplace conflictPartnershipClient scopeRecover the relationshipResolve conflict
WHY IT WORKS
Repeated conflicts often stem from unspoken, mismatched expectations about communication, response times or decision rights. A forward-looking conversation to agree a few explicit norms addresses the root cause, avoids blame for past incidents and gives both sides a shared reference.
WHEN TO USE IT
- The same type of friction keeps recurring.
- After a repair, to prevent the next incident.
WHEN NOT TO USE IT
- The friction comes from a single serious breach that needs separate addressing.
- One side is unwilling to change anything.
SIGNALS IT FITS
- Every conversation reopens old grievances.
- You and the other side seem to work by different rules.
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Execution guidance is included with Pro.
One moment.
Included with Pro
ETHICAL BOUNDARY
Norms should be mutual and fair. Imposing rules only on the other side is control, not repair.
RELATED MOVES
Content version 1 · Drafted by Power Move IQ Editorial · Not yet human-reviewed · Educational decision support, not legal, financial or employment advice.